Last updated: 07 April 2026
Returns
This Returns Policy explains how Miranda Holland (“we”, “us”, or “our”) handles returns and refunds for products purchased through our website.
We hope you love your artwork. If, for any reason, you are not completely satisfied, you have the right to return your order under the terms below.
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You have the right to cancel your order within 14 days of receiving it without giving a reason. You must notify us within 14 days of delivery and return the item within 14 days of that notification.
Returns & Refunds
We want you to be delighted with your artwork. As each piece is created with care, the following policy applies to all orders.
We hope you love your artwork. If, for any reason, you are not completely satisfied, you have the right to return your order under the terms below.
Returns
Under UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your item.
To be eligible for a return:
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Items must be returned within 14 days of notifying us
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Items must be returned in their original condition, including all original packaging (where possible)
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Items must not be damaged, marked, or altered.
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Items must be unused and undamaged
Customers may inspect items as they would in a gallery or shop. If an item has been handled beyond what is necessary to assess it, we may reduce the refund accordingly.
We reserve the right to reduce the refund if the item is returned in a diminished condition.
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How to Request a Return
Please email miranda@mirandaholland.com within 14 days of delivery with:
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Your order number
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Reason for return
We will provide return instructions.
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Return Costs
Customers are responsible for the cost of returning items unless the item is faulty or incorrect.
We recommend using a tracked service, as we cannot be responsible for items lost in transit.
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Refunds
Once your return has been received and inspected, we will process your refund within 5–10 working days.
Refunds will be issued to the original payment method.
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​Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with:
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Photos of the issue
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Your order number
We will offer a replacement or a full refund.
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Artwork & Colour Variations
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​Colours and appearance may vary slightly due to screen settings and printing processes. These variations are not considered faults.
​Important Notes
As artwork can vary slightly in colour depending on screen settings, minor variations are not considered faults.
We encourage you to review all product details carefully before purchasing.
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If you have any questions about this Returns Policy, please contact:
Email: miranda@mirandaholland.com
